Icon Embassy Hotel - Madrid

4-star boutique hotel on Madrid's Golden Mile, Calle Serrano

Location on Serrano Street

Icon Embassy is the only hotel with an entrance on the exclusive Calle Serrano, Madrid's Golden Mile shopping avenue. The Salamanca district location places guests within a 12-minute walk of Retiro Park and an 8-minute walk of the National Library. Serrano Metro Station is 100 meters from the hotel, providing direct connections to Madrid-Barajas Airport in 20 minutes.

Dining at FloraFina

The on-site FloraFina restaurant serves healthy local cuisine under a glass ceiling in the breakfast area. Complimentary breakfast each morning includes a wide selection of gluten-free items available without advance request. The hotel's charming restaurant setting offers a unique dining experience for guests staying at ICON Embassy by Petit Palace.

Rooms and In-Room Amenities

Guest rooms at Icon Embassy Madrid provide a pillow menu, luxury toiletries, and soundproofing for quiet rest. High-quality in-room amenities include a tea and coffee maker, but coffee is only available downstairs in the lobby. The hotel offers flexible services such as early check-in and personalized gestures like anniversary cakes upon request.

Pet-Friendly Accommodations

Embassy Icon welcomes pets and provides pet baskets, pet bowls, and specific pet-friendly rooms. The hotel's location near Retiro Park offers easy access for walks with dogs. Multilingual staff are available to assist with pet needs and provide recommendations for nearby pet-friendly establishments.

Guest Services and Business Facilities

The hotel's 24-hour front desk staff, including multilingual receptionists like Noemi and Miguel, offer personalized recommendations and table reservations. Business travelers have access to meeting facilities, a business center, and fax/photocopying services. The hotel provides luggage storage and a concierge service, and responds to guest feedback with detailed replies to improve experiences.

• Location: Only hotel entrance on Calle Serrano, 100 m from Serrano Metro
• Rooms: Soundproofed rooms with pillow menu and luxury toiletries
• Dining: FloraFina restaurant with healthy local cuisine under glass ceiling
• Pet Policy: Pet baskets, bowls, and nearby Retiro Park walks
• Services: 24-hour front desk, multilingual staff, early check-in
• Guest Feedback: Management responds to comments with detailed replies